Emotional bank account worksheet 2026

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  1. Click ‘Get Form’ to open the emotional bank account worksheet in the editor.
  2. Begin with Part 1, where you will read the introduction. Take a moment to reflect on your feelings about parent-teen relationships.
  3. Move to Part 2 and read Keisha’s story. As you go through it, note down any deposits and withdrawals that resonate with your own experiences.
  4. In the worksheet section, answer questions about Keisha’s story by writing your reactions and counting deposits and withdrawals for both Keisha and her mom.
  5. Proceed to Part 3, where you will assess your own relationships. Circle the box that best describes your emotional balance with your parent or teen.
  6. In Part 4, brainstorm ways to increase deposits in your emotional bank account by completing the suggested activities.
  7. Finally, wrap up in Part 5 by reflecting on how you plan to improve your connection over the next week.

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Deposits are put into the emotional bank account through positive relational interactions, whereas withdrawals are taken out through negative relational interactions. For a relationship to thrive, there must be a sufficient balance in the emotional bank account through repeated deposits.
Coveys concept of the emotional bank account is fundamental to our thinking on designing an emotionally engaging Customer Experience. The concept is simple. People make deposits into your emotional bank account. Your friends do you favors, to help you, they show you they care.
Introduce the concept of EBA: An EBA is an account that a person sets up in their mind when they meet someone. Just like with a normal bank account, they then make deposits into that account and take withdrawals from it.
The idea is similar to a financial bank account where we make deposits and withdrawals. The emotional bank account increases and decreases as well, but not using money. Instead, we tap into a reserve of honesty and trust in hopes for growth.

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