Voya claims 2025

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  1. Click ‘Get Form’ to open the voya claims document in the editor.
  2. Begin by filling out the 'Insured and Deceased Information' section. Enter the primary insured's full name, policy number, and details about the deceased, including their relationship to the primary insured.
  3. Next, complete the 'Beneficiary Information' section. Ensure that you list the beneficiary's name exactly as it appears on the policy. Include their relationship to the deceased and contact information.
  4. In the 'Preferred Payment Method' section, select your desired payment option. Review all available options carefully to ensure you choose one that suits your needs.
  5. Finally, sign and date the form in the designated area. Make sure all required signatures are included before submitting.

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After the signed form is received and approved by Voya Financial, a check will be mailed within three business days. Separated participants can receive distributions no earlier than 45 days from their termination date.
Voya Financial, Inc. (NYSE: VOYA), which is rebranding from ING U.S., is a premier retirement, investment and insurance company serving the financial needs of approximately 13 million individual and institutional customers in the United States .
Submit your forms: Submit completed forms and supporting documentation electronically by secure upload. Voya review: Voyas review process takes about 1012 days once the forms have been reviewed.
Still not getting what you need? For Accident, Critical Illness/Specified Disease, Hospital Confinement Indemnity and Wellness/Health Screening Benefit claims: 877-236-7564, 9:00am - 8:00pm EST Monday - Friday. 888-238-4840, 9:00am - 6:30pm EST Monday - Friday. 888-305-0602, 8:00am - 8:00pm EST Monday - Friday.
To check the status of your Short -Term or Long-Term Disability, call 888-305-0602 between 8:00 AM - 8:30 PM, Monday - Friday.
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