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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Our goal is to process the life insurance claim within 10 days from the date we receive all the completed proofs to pay the life insurance claim. Additional time needs to be allowed for the mailing of the payment. You will be notified by mail within 30 days if additional review is required.
WELLNESS CLAIMS Your wellness benefit under VOYA is $50 per person for Accident Insurance (up to $200) and $100 per person for Critical Illness (up to $400).
The Wellness Benefit is a rider that is included with your Accident and or Critical Illness Insurance coverage. It provides an annual benefit payment if you complete a health screening test on or after your coverage effective date, whether or not there is any out-of-pocket cost to you.
Contact Voya Claims Center for assistance and Wellness/Health Screening Benefit claims call 877-236-7564 9:00am - 8:00pm EST Monday - Friday. For all other claims, call 888-238-4840 9:00am - 6:30pm EST Monday - Friday. Find additional contact information.
The benefit amount is determined based on the type of facility and the number of days you stay. Features of this insurance include: Pays a daily benefit amount of $100/day/hospital stay.
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0:28 2:11 Benefit Basics: Accident Insurance - YouTube YouTube Start of suggested clip End of suggested clip Accident insurance can help accident insurance pays you benefits for specific injuries and eventsMoreAccident insurance can help accident insurance pays you benefits for specific injuries and events resulting from a covered accident. Like an injury you might get while living an active lifestyle.
Contact Voya Claims Center for assistance and Wellness/Health Screening Benefit claims call 877-236-7564 9:00am - 8:00pm EST Monday - Friday. For all other claims, call 888-238-4840 9:00am - 6:30pm EST Monday - Friday.
0:28 2:11 Benefit Basics: Accident Insurance - YouTube YouTube Start of suggested clip End of suggested clip Accident insurance can help accident insurance pays you benefits for specific injuries and eventsMoreAccident insurance can help accident insurance pays you benefits for specific injuries and events resulting from a covered accident. Like an injury you might get while living an active lifestyle.

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