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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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You have the flexibility to change your monthly plan at any time. Sign in to MyMobile. Click My lines. Select the line for which you would like to adjust your data. Click My plan. Choose your new monthly data option, then click Update data option.
Option 1: Visit an Optimum Mobile store and bring documents supporting/confirming the legal name change. Once the name change has been completed on the account, you will see the change on your next billing statement.
No, your account number will remain the same. Did my username and password change? For most customers, you can continue to sign in with the same username, now called an Optimum ID, and password as you did with Suddenlink.
1. Click on Account and select Household from the dropdown menu. 2. To invite another PC Optimum\u2122 member to Household, click Get Started.
Once you've installed the Optimum Support App, open it and log in by using your Optimum ID and password. Once that is done select Wi-Fi > Settings >Edit. You may change the password in the password section.
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People also ask

When you cancel Optimum service, you still have to pay for the full billing cycle, not just the days you actually used. Even if you cancel Optimum just one day into the new month, you owe for the rest of the month\u2014even if that's hundreds of dollars.
Optimum ID Go to optimum.net/id. Enter your 13-digit account number. You can find your account number on your bill, installation or store receipt or packing slip. Enter the last name on your account. Enter the phone number on your account. Click Continue. Complete the required fields and click Create Optimum ID.
You must be on your home network to create your first, or primary, Optimum ID. Go to optimum.net/id. Enter your 13-digit account number. ... Enter the last name on your account. Enter the phone number on your account. Click Continue. Complete the required fields and click Create Optimum ID.
You must be on your home network to create your first, or primary, Optimum ID. Go to optimum.net/id. Enter your 13-digit account number. ... Enter the last name on your account. Enter the phone number on your account. Click Continue. Complete the required fields and click Create Optimum ID.
You have the flexibility to change your monthly plan at any time. Sign in to MyMobile. Click My lines. Select the line for which you would like to adjust your data. Click My plan. Choose your new monthly data option, then click Update data option.

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