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What is an example of a product strategy?

An example of product support is a smartphone manufacturer offering online troubleshooting, software updates, and live chat assistance. If a customer has a technical issue, they can access a support portal, speak with an agent, or visit a service center for repairs.

What is an example of product support?

The DoD PSM Guidebook includes a 12-step PSS Process Model, which is further expanded in a PSS Development Tool.

What is a product support strategy?

The PSS outlines the execution of the support package and will describe sustainment requirements in system design and the technical, business, and management activities to develop, implement, and deliver a support package that achieves effective and affordable operational materiel readiness outcomes.

What is meant by product support?

Product Support is: The package of support functions required to field and maintain the readiness and operational capability of covered systems, subsystems, and components, including all functions related to covered system readiness.