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CCaaS and UCaaS Sample RFP

CCaaS and UCaaS Sample RFP 2025

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The document is a Request For Proposal (RFP) for Unified Communications as a Service (UCaaS) issued by Xxxxxxxxx Group. It outlines the requirements and expectations for vendors to provide solutions that enhance their telephony and communications environment. The RFP includes sections on company background, current communication challenges, evaluation criteria, proposal format instructions, and detailed specifications for UCaaS features such as security, redundancy, integration with Microsoft Teams, and support services. The goal is to solicit proposals that best meet Xxxxxxxxx Group's needs for a robust and flexible communication system.

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