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You can ask to change your health plan by calling TennCare Member Medical Appeals at 1-800-878-3192.
To become a CHOICES provider call the Managed Care Organizations (MCOs) directly to request an application: United Healthcare 1-800-690-1606 or 901-248-1552, Blue Cross Blue Shield 1-800-357-0453, and Amerigroup: 1-800-600-4441.
If you are interested in applying for CHOICES, contact your local AAAD: Area Agency on Aging and Disability (AAAD) TN Map (Use this map to view AAADs by County). Call 1-866-836-6678 from anywhere in the state to be automatically directed to your nearest Area Agency.
Go to the Family Members list and choose whose PCM you want to change. On the Medical Enrollments tab, click the Change PCM button. (Learn more about Beneficiary Web Enrollment.) On the Change PCM page, choose the reason you want to change your PCM.
While program participants can reside in community living support homes, community living support family model homes, assisted living residences, and critical adult care homes, TennCare CHOICES does not cover the cost of room and board.
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People also ask

The OPTIONS for Community Living Program provides care and support services to elderly and / or disabled Tennessee residents in their homes. Services include personal care, meals, and assistance maintaining ones home. These services are provided free of charge to persons under certain income levels.

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