Pandora return form 2025

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Online return tips for a smooth return process (and fast refund) Read the stores return policy. Before you purchase anything, carefully read through the stores policy about how to return something you ordered online. Keep the original packaging. Take photos of any damage or defects. Start the return process ASAP.
Attach the included prepaid UPS shipping label on the outside of the package. If you cannot locate the return form or prepaid label, please contact the Pandora Jewelry Customer Care Center for further assistance. Drop off package at your nearest UPS Store, UPS Authorized Shipping Outlet or UPS Customer Center.
To return or exchange your item/s, please visit any Pandora concept store within 30 days of purchase with the item/s you would like to return because you have changed your mind and your proof of purchase or gift receipt. Applicable refunds will be processed in the same tender as the original transaction.
Complete your returns form (included within your order) by ticking the item (s) you wish to return and giving a reason for the return. If you do not do so, it may take the Customer Care Team longer to identify your order and process your refund. Pack it with your return items in the original package (if possible).
To file a claim for service, customers should visit .pandoracaresclaims.com or by calling 1-800-320-4738. If the customer lives outside the US, they should call 580-354-4324 collect. All Pandora Cares claims must be filed within 90 days of breakdown or damage.
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Returning an online item to the store will reduce wait times for your refund or exchange. Replace the item in its original packaging. Bring your item, original packaging, the credit card you used, if applicable and the receipt. Go to the Returns or Customer Service department at the store.
Products purchased from the Pandora Website (including sale Products) can be exchanged through the Pandora Website, in a Pandora store or through certain Pandora stockists (except Click Collect can only be exchanged in a Pandora store) for up to 30 days from the date of purchase (or from the date of collection for

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