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T mobile return policy

T mobile return center address 2025

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The document outlines T-Mobile's return policy for devices and accessories purchased through their website or customer care. It details the process for returning items, including timeframes (20 days for devices, 30 days for accessories), requirements for returns (original condition and packaging), and potential restocking fees. It also specifies conditions under which returns will not be accepted, such as damage or missing parts, and provides instructions for completing a return form.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Can you mail a check to T-Mobile?

T-mobile will include a envelope each month so that you can send out the check to them. Just remember though if you go this route you will lose out on the discount that you receive on newer plans when being set up for auto pay/paperless.

What is the billing address for the payment account?

Billing address is the address linked to your bank account and the one you registered with your bank when you set up your payment method with your bank. A billing address is usually your listed home address and should be updated if you move house.

How do I return equipment to T-Mobile?

Return to a T-Mobile store You can return the device to a store only if you havent started a return order yet. Use the Store Locator to find a T-Mobile store near you. Bring the device, all accessories, and any original content with you when you head to the store.

What is the mailing address for T-Mobile billing?

Payment address: T-Mobile, P.O. Box 742596, Cincinnati, OH 45274-2596.

What is the PO box for T-Mobile customer relations?

You may contact us at .T-Mobile.com, by calling 1-800-937-8997or 611 from your Device, or by writing to: T-Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380.

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What is the return address for T-Mobile in Texas?

T-Mobile NRC, 13704 Independence Parkway, Fort Worth, TX 76177.

How do I contact T-Mobile billing?

You can pay your bill online, or by phone at 1-877-453-1304.

Where do I drop off my T-Mobile trade-in?

How can I return the device I am trading in? If you started your trade-in with a T-Mobile store, T-Mobile customer service, on the T-Mobile website, or in the T-Mobile app, you have the option to return your old device to any T-Mobile store or ship it back to us.

T mobile return center address 2025

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Got questions?

Can you mail a check to T-Mobile?

What is the billing address for the payment account?

How do I return equipment to T-Mobile?

What is the mailing address for T-Mobile billing?

What is the PO box for T-Mobile customer relations?

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What is the return address for T-Mobile in Texas?

How do I contact T-Mobile billing?

Where do I drop off my T-Mobile trade-in?

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