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Click ‘Get Form’ to open the yoox return form PDF in the editor.
Begin by filling out the 'Shipper Details' section. Enter your Name & Last Name, Address, City, State/Province, Postal Code, Country, Telephone Number, and E-mail Address.
In the 'Select' field, choose the product you are returning from the dropdown menu provided.
Fill in the 'Item Code', 'Description of Items', 'Country of Origin', and 'Item Value' for each item you are returning.
Calculate and enter the 'Total Value of Items Returned' at the bottom of this section.
Complete any additional information required for Italian Customs Authorities as specified in the form.
Sign and print your name in the designated area to confirm that all information is true and correct.
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How do returns with Royal Mail work? Find your retailer in the drop-down box on our Track my Return page. Add your order number. Add your contact details. Use the tickbox at the bottom to confirm your parcel doesnt exceed the maximum weight and size limit. Click Create your label
What is the return and refund policy?
A Return and Refund Policy is a policy that describe your businesss process, policies and requirements for accepting returns. In this article well discuss Return and Refund Policies for ecommerce stores, whether youre legally required to have one, what to include in one, where you should display it, and more.
Can you cancel an order on YOOX?
We are sorry, but once an order has been received, it is processed automatically and cannot be canceled.
What if YOOX has the wrong address?
If your Yoox order is returned because of an incorrect address or missed delivery, contact Yoox customer service directly via their website or email. Since toll-free numbers may not work internationally, use online chat or support forms. Provide your order details and explain the situation clearly.
How do I return an online order?
Returning a Product You Bought Online If required, take photos of any damages or defects. Sign into your online account and go to the purchased item, or docHub out to the seller with the purchase number. Package the item securely and ship it to the sellers address.
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Returns and Refunds Fill out the Return Form. Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund. Use the pre-paid UPS Return Label included in your order and leave the package at a UPS drop-off location.
How do I return an item from YOOX?
Return Policy Fill out the Return Form in order to get a Return Number. Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund. Fill out 5 copies of the Returns Proforma Invoice that came with your parcel.
How do I contact YOOX customer service?
Any questions? We are here to help. We are here to assist you from Monday to Friday 9 am to 11 pm, excluding holidays . You can also call us at our toll-free number 1-855-529-4494 - Monday through Friday from 9 am to 11 pm EST, excluding holidays .
yoox return form desktop version
Selling Luxury Online Yoox Net-A-Porter
Dec 9, 2015 This enables an optimized delivery cost structure, an efficient ability to handle returns, and a better quality of parcels upon delivery to
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