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The document outlines the iLinkBlue Service Agreement between Louisiana Health Service & Indemnity Company (Blue Cross and Blue Shield of Louisiana) and a provider. It details the terms of access to the iLinkBlue website, responsibilities for maintaining necessary equipment, confidentiality obligations under HIPAA, and conditions for termination and modification of the agreement. Additionally, it includes a Business Associate Addendum that specifies the responsibilities of a business associate in handling protected health information. The document also provides instructions for enrolling in electronic funds transfer (EFT) services and guidelines for managing secure online access.

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