How to Use the Customer Portal - City of Lubbock Utilities 2025

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In Lubbock, the utility company is LPL.
You may pay your property taxes online at .lubbockcad.org or over the phone by E-check. The charge for this service is $1.50. Taxes may also be paid online or over the phone by credit card or debit card. The charge for this payment option is 2.19% for credit cards and 1.0% for debit cards.
24-Hour Walk-Up Pay Station. Pay on the go! Online (No Registration) You can make a one-time EZ-PAY online payment by scanning the QR code on your bill or visiting the EZ-PAY website. By Phone. Call 806-775-2509 with your bank information or debit or credit card and follow the prompts. Western Union.
Online (No Registration) You can make a one-time EZ-PAY online payment by scanning the QR code on your bill or visiting the EZ-PAY website. Now accepting Apple and Google Pay! Click here to pay now.
City of Lubbock Utilities provides consolidated and coordinated meter reading, customers service and monthly bill for all four city-owned utility services. The utilities include City of Lubbock water, wastewater, storm water and solid waste services.

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How to set up bill pay Gather your bills, including account numbers and the addresses to where you mail the payments. Enter each billers information into your banks online bill pay platform, or choose them from a list provided by your bank. Choose when to send the payment. Select a recurring or one-time payment.

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