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By filing a consumer complaint with the FCC, you contribute to federal enforcement and consumer protection efforts on a national scale and help us identify trends and track the issues that matter most. The FCC does not resolve all individual complaints.
Information To Include in Your Letter Give the basics. Tell your story. Explain how you want to resolve the problem. Describe your next steps. Send your complaint letter. [Your Mailing Address] [Your City, State, Zip Code] [Your email address]
Complainer types some are better than others! The Professional Complainer. The Serial Complainer. The Extreme Complainer. The Dishonest Complainer. The Opportunist Complainer. The Rude Complainer. The Amusing Complainer. The Innovative Complainer.
5 of the Most Common Types of Customer Complaints, and How to Handle Them The Meek Customer. The Meek Customer will avoid submitting a complaint because he or she doesnt want to be a pain or believes you dont care. The Aggressive Customer. The High Roller Customer. The Rip-Off Customer. The Chronic Complainer Customer.
In general terms, there are four types of complaints productive, venting, chronic, and malicious and four varieties of complainers aggressive, expressive, passive, and constructive.
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Do not retaliate. Take note of the date, time and place and inform the investigator as soon as possible. Explain. If the complaint does proceed to the formal stage you should be given the opportunity to explain your version of events, include witnesses and any material evidence.
How to write an effective complaint letter Be clear and concise. State exactly what you want done and how long youre willing to wait for a response. Dont write an angry, sarcastic, or threatening letter. Include copies of relevant documents, like receipts, work orders, and warranties.
3.1 A complaint is defined as an expression of dissatisfaction, either spoken or written, that requires a response. It can be about: an act, omission or decision you have made, and/or the standard of service you have provided.

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