New Hours for 1-800-DIAL-DWP! LADWP Customer Contact 2025

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The document is a customer service bill from the Los Angeles Department of Water and Power (LADWP) detailing charges for electricity, water, sewer, and solid waste services. It includes payment options, account information, due dates, and definitions of terms related to billing. The total amount due is $361.10, with specific charges outlined for each service category.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I start a new service with LADWP?

For new construction, please call 1-800-DIAL-DWP (1-800-342-5397) to start a new service account.

How can I get a discount on LADWP?

The EZ-SAVE Program helps income-qualified customers save on their LADWP bills (if youre 62 or older or have a disability, check out the Lifeline Program, which offers our biggest discounts).

How long does it take for the electric company to turn on your power?

Average time frame for reconnection The final action of reconnecting electricity takes just a few seconds once the person from the power company gets to the right spot to turn the power back on. However, it can take 24-48 hours to reach that point for monthly billed customers.

How to transfer LADWP service to new address?

A: You must contact us by phone (Residential Contact Us or Commercial Contact Us) or in person (visit any of our LADWP Customer Service Centers). Any change/cancellation must be made 24 hours prior to the requested turn on, turn off, or transfer date.

Is DWP customer service 24 hours?

Water and/or Power Outages To report an outage, call our Customer Contact Center at 1-800-DIAL-DWP (1-800-342-5397); representatives are available 24/7 to assist. Power outages can be reported using the self-service options.

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What is the phone number for DWP emergency?

Always assume a downed line is still energized. Report any downed power lines immediately by calling the LADWP at 1-800-DIAL DWP (1-800-342-5397). If you or someone else is in danger, call 911. Dont touch anyone in contact with a power source you could be killed or seriously injured.