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The document outlines the process for disputing fraudulent activity on a T-Mobile account. It requires the victim to provide personal information, a reason for the dispute, and a police report that specifically mentions T-Mobile. The victim must certify that they did not authorize the account and agree to assist in any necessary prosecution if fraud is confirmed. The document emphasizes the importance of submitting all required information together to avoid delays in resolution.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What is the identity theft affidavit form?

The primary purpose of the form is to provide a method of reporting identity theft issues to the IRS so that the IRS may document situations where individuals are or may be victims of identity theft. Additional purposes include the use in the determination of proper tax liability and to relieve taxpayer burden.

How do I dispute a T-Mobile collection?

You can do this online or via mail. Provide supporting evidence, such as your written correspondence with T-Mobile and proof that the debt is invalid. Reach out to T-Mobilescustomer service or billing departmentto resolve the matter. Request that they recall the debt from the collection agency if it is an error.

What is the number for 1-800-937-8997?

If your device was lost or stolen, call T-Mobile at 1-800-937-8997 to suspend your service and protect yourself against unauthorized charges. Have your mobile number and device information (manufacturer, model, and IMEI number). Your devices IMEI number is 15 digits long.

How do I contact the T-Mobile fraud department?

Report unauthorized account activity Report directly to the companies where you believe fraud has occurred. To report unauthorized T‑Mobile activity, immediately contact Customer Care by dialing 611 from your T‑Mobile phone or 1-800-937-8997 from any other device.

How do you report cell phone fraud?

Questions about your bill? Please call 1-800-937-8997 or 611 from your T‑Mobile phone.

t mobile identity theft

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How does T-Mobile account takeover protection work?

Account Takeover Protection is a complimentary service offered to T-Mobile customers. By adding this feature to your lines, you can block unauthorized attempts to transfer your phone numbers. The best part? Its absolutely free and adds an essential layer of security to your account.

How do I report Mobile fraud?

Note: If you have already lost money due to financial fraud or are a victim of cyber-crime, please report at cyber crime helpline number 1930 or website .