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Virgin media transfer account

Virgin mobile transfer of ownership uk 2025

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The document is a Change of Ownership Request form for transferring a Virgin Mobile account, including mobile handsets or broadband services, to another person. It outlines the necessary steps, including completing and signing forms, providing identification documents, and ensuring any outstanding bills are paid. The new owner must pass a credit check and reside within the service coverage area. The transfer process can take up to 14 working days.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I transfer my Media account to someone who died?

Were really sorry to hear about your loss. We know this is not an easy task and can be a difficult time, so we want to make this as easy as possible for you. Call us on 1908, select Accounts and Billing and well sort everything out.

How do I transfer ownership of Media?

If youre wishing to transfer the account name into someone else, it would essentially be the same as a termination - youd need to contact us on 150 / 0345 454 1111, and the team will process the disconnection and help you set up the account in the new persons name.

How do I change the owner of my SIM card?

How can I transfer my ownership? Youll need to come with the person youre transferring your number to. The owner of the number must have a valid physical EID or passport and the new owner must have a valid EID. The new owner must have a new email address (never used on our App previously).

Can I transfer my Mobile contract to someone else?

Well need to speak with the Member (account holder) to complete the transfer, so please make sure he/she is available when you call or just give our Care rep his/her phone number so they can call and complete the transfer all at once.

How do I change my name on my Mobile account?

HOW DO I CHANGE THE NAME ON MY ACCOUNT? You (the account holder) need to email your request and your Plus account number to documents@virginplus.ca. Your email has to include legal documentation of your name change (except for spelling errors) like the following: Marriage certificate. Divorce documents.

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How do I transfer my account after death?

If you are a designated beneficiary on an account, the bank will release the funds in the account to you once you present it with a certified copy of the account owners death certificate and your government-issued ID.

How to contact Media when someone dies?

Use Life Ledger How Do you Inform Media TV of a Death? Calling the team on 0800 952 2302. What documentation will I need to send Media TV? Media TV asks that you provide the following: What happens next?

What happens to a Media contract when someone dies?

You have the option to keep Media services active yourself and well changeover names and details for you. Depending on your relationship to the account holder we may need to set up a new account for you in full, but dont worry that can all be done straight away.