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The work of the Division is carried out by the following bureaus: Consumer Fraud Bureau, Charitable Trust Bureau, Franchise Bureau, Health Care Bureau, and Military and Veterans Rights Bureau.
Consumer should submit all complaints through the City's 311 system. You can file a complaint by calling 311, or going online, or using the CHI311 App on your phone.
Contact the New York State Department of Motor Vehicles at the following toll-free number for information and to ask questions: 1-800-698-2931.
There is a Live Chat option available for customers that need assistance. If unable to reach an agent by phone at (800) 777-0133, you can ask to speak with one of our Live Chat Agents to check on the status of your request.
You may file your complaint in one of three different ways: Online. File an informal complaint online. By Phone. You can reach us between 8:30 AM and 5:00 PM, Monday through Friday by calling 1-800-524-0795, 1-217-782-2024 outside the State of Illinois, or TTY at 1-800-858-9277. ... By Mail.
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People also ask

Steve Gordon was appointed Director of the Department of Motor Vehicles by Governor Newsom in July 2019.
File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.
If you have questions regarding a complaint you placed or the complaint process in general, contact the DMV Complaint Unit at 1-518-474-8943.
Commissioner. Mark J.F. Schroeder was nominated by former Governor Andrew Cuomo to serve as the Commissioner of DMV in January of 2019.
The following agencies may assist with your complaints: New Motor Vehicle Board (nmvb.ca.gov) ... Department of Consumer Affairs (dca.ca.gov) ... California Courts (Small Claims Court) (courts.ca.gov) ... Better Business Bureau (bbb.org)

ca dmv investigations complaint form