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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Opening a SunPass account requires the purchase, activation and installation of a transponder as well as having a prepaid balance on your account to keep it active.
Visit one of our walk-in centers to purchase and activate your SunPass transponder. Click here for a complete list of walk-in centers. Call the SunPass Customer Service Center at 1-888-TOLL-FLA (1-888-865-5352) to purchase and activate a SunPass transponder.
E-PASS portable transponders are $9.95; SunPass portable transponders cost $19.99. E-PASS offers discounts for high-frequency drivers; SunPass does not. E-PASS drivers can replenish their accounts at drive-up service centers; SunPass users can drop in at thousands of grocery stores and other retail places.
Opening a SunPass account requires the purchase, activation and installation of a transponder as well as having a prepaid balance on your account to keep it active.
The SunPass PRO transponder costs $14.95 plus tax and the SunPass Mini transponder costs $4.99 plus tax. Both units allow customers to have tolls electronically deducted from a prepaid account. Click here to learn more.
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To locate your account or transponder number, you can log in to your account using the Website or Mobile App, visit a Walk-In Center or contact the SunPass Customer Service Center at 1-888-TOLL-FLA (1-888-865-5352).
Opening a SunPass account requires the purchase, activation and installation of a transponder as well as having a prepaid balance on your account to keep it active.
Upon activation, a minimum replenishment of $10 is required. Once activated, as your vehicle passes through SunPass® equipped lanes, the toll charges are electronically deducted from your prepaid toll account....Frequently Asked Questions. SunPass AccountPrepaid TOLL-BY-PLATE AccountEligible to enroll in Easy Pay.Eligible to enroll in Easy Pay.5 more rows
Create Username and Password Username. The Username must be 6 to 30 characters and contain at least 1 letter and 1 number. Password. The Password must be 8 to 64 characters and contain at least 1 uppercase letter, 1 lowercase letter,1 number, and 1 special character: ! @ # $ % * ( ) - _ + = ~ ; , . Re-Type Password.
Private Accounts are primarily for non-commercial users with privately owned, leased or rented vehicles and /or trailers. The minimum opening balance is $10.00. Private Accounts have a single prepaid account balance shared by all transponders.

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