How to delete moneygram transaction history 2025

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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To access tracking, youll first need to download the MoneyGram app. Its available from both Google Play and the App Store. If you have a MoneyGram profile, you can log in to check the status of transfers youve sent.
You can close your MoneyGram profile by submitting a request via the Customer Service Contact Us Form, selecting General Question or Feedback, and providing a brief description of your request.
How do I track the status of a transfer? We want you to be informed of the status of your transfer, so there are two easy ways to track your transfer status. If you have a MoneyGram profile, log in and view your Transaction History.
How can I view my transaction history? Log in to your online profile. If your transaction is in progress, you will see it on the My Account page, along with a link to view all. If you do NOT have transactions in progress displaying on the My Account page, then select Transaction History.
All our personal data transfers are compliant with applicable data protection laws. The agreements we have in place within MoneyGram and with our third-party vendors include appropriate safeguards to ensure that the data flows are safe and that individuals can exercise their data protection rights.
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As a regulated financial institution, MoneyGram is required to maintain records of its transactions, including customer information, for compliance and regulatory purposes.
If you sent money online or from our app, log in to your MoneyGram profile and look for the transfer in your Transaction History. Click on the transaction and select Cancel. If you sent the transaction at a MoneyGram location, you can cancel it on our self-service portal by selecting Cancel a Transfer.

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