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Federal Student Aid (FSA) will begin transitioning the Public Service Loan Forgiveness (PSLF) program, borrowers, and their loans in stages from FedLoan Servicing to MOHELA starting in early July 2022 into September 2022.
Borrower Support We are now open for phone support Monday\u2013Friday 8:00 AM to 9:00 PM ( ET ), or borrowers can email us 24/7! If your student borrowers have questions about repayment, they can call our servicing center at 1-800-699-2908 or use the "Contact Us" link on our website. Students Have Questions?
Beginning early this summer 2022, Federal Student Aid (FSA) will start transitioning the Public Service Loan Forgiveness (PSLF) Program, borrowers, and their loans from FedLoan Servicing to MOHELA.
This typically happens with federal and private student loans when: A borrower falls behind on monthly payments and defaults. A borrower applies for the Public Service Loan Forgiveness Program, and their loans are moved to FedLoan Servicing for processing. A company ends its contract with the loan holder.
FedLoan Servicing is scheduled to continue servicing loans until December 2022. Loan servicing will end when the contract ends. Prior to servicing contracts ending, borrowers should do the following: Download and save your payment history from your online account or request a copy from your servicer.
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Some borrowers' loans will be forgiven before repayment resumes, but not all will be processed. If you reach 120 payments under the limited PSLF waiver but continue to make payments after the pause ends, any payments you made beyond the required 120 will be refunded.
We are now open for phone support Monday\u2013Friday 8:00 AM to 9:00 PM ( ET ), or borrowers can email us 24/7! If your student borrowers have questions about repayment, they can call our servicing center at 1-800-699-2908 or use the "Contact Us" link on our website. Students Have Questions?
FedLoan is expected to end all federal loan servicing after December 2022. All federal loans in the FedLoan portfolio will be split up and transferred to other servicers including EdFinancial, MOHELA, Aidvantage (formerly Navient) and Nelnet. MOHELA will take on all borrowers enrolled in PSLF.
Federal Student Aid (FSA) will begin transitioning the Public Service Loan Forgiveness (PSLF) program, borrowers, and their loans in stages from FedLoan Servicing to MOHELA starting in early July 2022 into September 2022.
You may withdraw consent at no charge by changing your electronic delivery preferences in Account Access or by contacting us at 1-800-699-2908, accountinfo@myfedloan.org , or FedLoan Servicing, P.O. Box 69184, Harrisburg, PA 17106-9184.

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