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Duke energy surge protection claim form

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The document is a claims form for Duke Energy's Surge Coverage and Grounding program, designed for customers to report surge events affecting their covered items. It outlines the necessary information required for filing a claim, including customer details, repair provider information, and documentation of damaged items. The form also specifies excluded items and requests supporting documentation if a claim has been filed with an insurance company.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What types of claims does Sedgwick handle?

Be aware that Duke Energy is not responsible for food loss, power outages, voltage fluctuations or property damage caused by acts of nature.

How do I make a claim with FPL surge protection?

To submit your claim documents: Email. SurgeClaims@fpl.com. Mail. Surge Claims ES/SCS. 4200 W. Flagler St. Miami, FL 33134. Fax. (305) 442-5018.

What is surge coverage?

Surge protection plans work as coverage which protects household items that can be plugged into an electrical outlet inside the home which are damaged by an electrical surge.

What is the phone number for Sedgwick Duke Energy claims?

Sedgwick, Duke Energys third party claims administrator, will take your claim. You can call Sedgwick toll free at 855.398. 2370.

Will Duke reimburse for spoiled food?

If you cannot remember your username, contact the Sedgwick Technical Applications Team at (866) 647-7610. The Manager Dashboard in mySedgwick provides at-a-glance information about your associates claims via the New Claims, Notifications, and Associates Off Work sections.

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How long does it take for Sedgwick to respond to a claim?

If a claim is delayed, Sedgwick CMS has up to 90 days from the date of the claim to accept or deny a claim. You will receive written notification of the decision. Reports normally take 30-45 days to be reviewed by Sedgwick CMS.

Will Duke Energy reimburse for spoiled food?

No. Unfortunately, Duke Energy cannot assume responsibility for spoiled food or other losses caused by a storm, as extreme weather is beyond our control. Food loss or other storm-related loss is one of the many unfortunate occurrences in cases of extreme weather, such as a hurricane.

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What types of claims does Sedgwick handle?

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Will Duke reimburse for spoiled food?

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