Download the RMA Request PDF - BI Incorporated 2026

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The document is a Return Material Authorization (RMA) request form for BI Incorporated, outlining the steps required to return repaired or replaced equipment. It includes sections for agency information, product details, and instructions for shipping the equipment back. The RMA number is valid for 30 days, and specific guidelines are provided for packing and returning items, including handling biohazard risks. Additionally, it mentions charges for non-warranty repairs.

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Click ‘Get Form’ to open the RMA Request PDF in the editor.
Begin by filling out the AGENCY INFORMATION section. Enter the date, agency name, customer/agency number, contact name, agency address, and phone number.
In the PRODUCT INFORMATION section, list each serial number along with its corresponding reason for return. Ensure all serial numbers are accounted for.
If applicable, indicate whether you need replacement equipment in the REPLACE EQUIPMENT section.
Once all fields are completed, click ‘SUBMIT REQUEST’ to email your RMA request. You will receive an email response containing your RMA number.
Follow the RMA instructions carefully to prepare your equipment for return. Ensure that you include the completed RMA form in the shipping case.

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