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If you are abroad, you can only claim your clearance certificate through an authorized representative in the Philippines or via courier. Our Embassy can help you in applying for an NBI Clearance Certificate ONLY in the following ways: Providing an NBI Clearance application form (NBI Form No. 5);
How long does it take to obtain a Police Clearance Certificate? Within 5 to 7 working days once the application is submitted at the criminal record centre, and if you have a prior conviction or criminal background, it can take 30 working days and longer.
1. Apply for COC at the SPF eServices webpage https://eservices.police.gov.sg/content/policehubhome/homepage.html and search for \u201cCertificate of Clearance\u201d. Singaporeans are required to login to the eServices via Singpass.
A Certificate of Clearance (COC) is issued by the Criminal Investigation Department (CID) of the Singapore Police Force (SPF) to certify that a person has no Criminal Conviction within a stipulated period of time in Singapore. The Consulate-General is not authorized to issue such certificates.
Generally, the processing time for a COC is within 5 working days. Once your COC application has been accepted, you will receive an email notification. Failure to provide the required documents may result in delays or rejection of the application.
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A certificate stating whether any criminal offences are recorded against the applicant, will be issued. Fingerprints are taken at the nearest police station, whereafter they will be analysed and the certificate will be issued.
The applicant must show documentary proof from the relevant consulate/immigration authority/government authority which clearly states that the COC is required. Applicants may submit online applications at https://eservices.police.gov.sg/content/policehubhome/homepage/certificate-of-clearance-hub.html.
If you wish to check the spent status of your criminal record, you may do so by logging in with your SingPass on the Singapore Police Force's E-Services Portal > Enquiry > Police Matters > Status of Check Rendered Spent. You will then be able to check if your criminal record is eligible to be spent.
Applicants may submit online applications at https://eservices.police.gov.sg/content/policehubhome/homepage/certificate-of-clearance-hub.html. Singapore citizens are required to login via Singpass. Non-Singapore citizens who wish to apply for COC are required to submit an online appeal at the same website above.
If your COC application is accepted, an email notification will be sent out and a hardcopy of the COC will be mailed to your postal address. The general processing time of a COC application is 5 working days, excluding the time taken by the courier to deliver the COC.

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