Pmprotoolspaulmitchellcom form 2025

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The document outlines the warranty and return procedure for Paul Mitchell® Pro Tools™ appliances, specifically the Express Ion Smooth® + model. It details the 12-month limited warranty coverage, conditions for valid claims, exclusions such as normal wear and misuse, and instructions for returning defective products. Customers are advised to contact customer service before returning items and must include proof of purchase along with payment for shipping and handling if applicable.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Is Amazon authorized to sell Paul Mitchell?

Our authorized online distributors of John Paul Mitchell Systems products and tools in select U.S. territories include PaulMitchell.com, Ulta.com, JCPenney.com and Amazon.com.

What is the warranty on a Paul Mitchell hair dryer?

The warranty covers the appliance against defects in material or workmanship for 12 months (or 24 months, if registered) from the date of purchase (if purchased in store or at a salon) or delivery (if purchased online). Exchange of defective appliance is at John Paul Mitchell Systems discretion.

Who manufactures Paul Mitchell products?

John Paul Mitchell Systems (JPMS) is an American manufacturer of hair care products and styling tools through several brands including Paul Mitchell, Tea Tree, Neuro, Pro Tools, Awapuhi Wild Ginger, MITCH, MVRCK, and Professional Hair Color. Hawaii, U.S.

Is Amazon authorized to sell La Roche Posay?

To ensure you are buying an authentic La Roche-Posay product on Amazon, only purchase La Roche-Posay branded items that are designated as Ships and Sold by Amazon.com; products sold by distributors or third parties are not necessarily authorized. This designation is listed under the items purchase price.