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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
Contact us
Thank you for your feedback Local. 0700 909 909 909. EMAIL. CustomerCareNigeria@stanbicibtc.com.
To check your Stanbic IBTC account number, dial *909#.
Complaints and Enquiries Local. 0700 909 909 909. EMAIL. CustomerCareNigeria@stanbicibtc.com.
customercarenigeria@stanbicibtc.com or telephone 0700 909 909 909.
You can get a statement for up to three months of account activity for FREE on our secure internet banking platform. To set up internet banking, please go to . stanbicibtcbank.com, click on internet banking and follow the prompts. You can also go to any Stanbic IBTC branch and request for a printed statement.

People also ask

You can get a statement for up to three months of account activity for FREE on our secure internet banking platform. To set up internet banking, please go to . stanbicibtcbank.com, click on internet banking and follow the prompts. You can also go to any Stanbic IBTC branch and request for a printed statement.
To onboard via USSD, dial *909*30*909# from your registered phone number and follow the prompt. To onboard via the Stanbic IBTC Mobile App, log -in to the My Bank module, click on profile and select 3S Banking To onboard via Internet Banking, log-in Internet Banking platform and select 3S Banking.
Register For Stanbic USSD Dial *909# on the phone number you use to open your Stanbic IBTC Bank Account (or where you receive your alert) then press 6 for other services, Press 1 for My Bank, then press 7 to Create PIN, then follow the other instructions.
Check Account Balance Dial *909*1*2# on the mobile phone number you used to open your Stanbic IBTC Bank account and follow the instruction OR Dial *909# and the press the number 1, then press 2 again on the mobile phone number you used to open your Stanbic IBTC Bank account and follow the instruction.
USSD Banking *909#

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