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Report Food Poisoning If it's an emergency, call 911. If you believe you or someone you know became ill from eating a certain food, contact your county or city health department. Reporting illnesses to your local health department helps them identify potential outbreaks of foodborne disease.
Inform the Health Department Restaurant managers or owners should always contact their local health department after patrons report food poisoning so that there's an official record on file in the event that the patron pursues legal action.
Steps to Take When a Guest Complains of Food borne Illness Show care and concern. ... Ensure you get the callers contact information. Document the name, address, and telephone number of the guest who complains of an illness. Note down the date and time the guest visited your restaurant.
For a stool test, your doctor will send a sample of your stool to a lab, where a technician will try to identify the infectious organism. If an organism is found, your doctor likely will notify your local health department to determine if the food poisoning is linked to an outbreak.
Food Poisoning Treatment Avoid solid foods until vomiting ends. Then eat light, bland foods, such as saltine crackers, bananas, rice, or bread. Sipping liquids may help avoid vomiting. Don't eat fried, greasy, spicy, or sweet foods. Don't take anti-nausea or anti-diarrhea medication without asking your doctor.
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Most foodborne outbreaks occur within one state or in one small part of a state. Local or state health departments identify and investigate these outbreaks. When requested, CDC can provide consultation or hands-on assistance on localized outbreaks that are particularly large, unusual, or severe.
Restaurant managers or owners should always contact their local health department after patrons report food poisoning so that there's an official record on file in the event that the patron pursues legal action.
Seek Immediate Medical Verification and Treatment Your doctor must diagnose you with food poisoning and identify the type of bacteria or virus that made you sick. Tell your medical provider exactly when and where you dined, and what you ate that you believe was contaminated.
CDC investigates each multistate foodborne outbreak thoroughly using a 7-step process. The steps are described in order, but investigations are dynamic and several steps may happen at the same time. Click on each step to learn more.
You can report a food problem in a restaurant, a food shop or with food ordered online to the local authority where the business is located. The local authority's food safety team will investigate the issue and take any appropriate action.

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