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in this video i will show you how to open a protected pdf file you should receive an email from the publisher containing details of how to download the software and containing the license that you will need to view protected documents so first open your email client and check for emails here we have one viewing abcs documents and in it it says the lock lizard viewer select the operating system below and follow the instructions on that page so were going to select windows its taken off to a link on the lock lizard site where the latest version of the software is available we have the option of downloading an executable version or a zip version we will download the executable click on download the file will download to your pc once the file is downloaded click on the folder and here is the file for safeguard viewer software if we right click on the file select run as administrator the program will open ready to the software okay when were ready to start click