The software is easy to figure out and to quickly edits documents to share and have signed. We have used other similar products that were more expensive. Feel the price point is more favorable for a small business.
Early on, clients would have problems using the product on their mobile phones. Less of an issue than it used to be, but people are more familiar with these products, so it isn't so new to them.
Need to have clients complete profiles and sign non-disclosure agreements almost every day. These products save us a ton of time and energy. Could not really run our business without them.