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hey there Matt hull Quist here with the QuickBooks University I wanted to show you how to handle an overpayment in QuickBooks okay so this can happen it happens actually a fair amount you issue an invoice to a customer and its a certain amount and they overpay it for whatever reason you know they might just be looking at it wrong who knows okay so what do you do in that situation how do you record that in QuickBooks all right so lets go through that were gonna say lets go up to lets say we get a check in the mail for an invoice that we issued to a customer okay so were gonna just go to customers receive payments right here you can also do that on the home screen right here receive payments alright so well say receive payments and lets pick a customer okay well were gonna say Cristie Abercrombie and lets say that she paid us instead of three thousand one hundred and eleven dollars and twenty eight cents she paid us three thousand two hundred eleven and twenty eight cents okay