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[Music] well hello everyone good morning uh good morning at our webinar uh with us today fabrice good morning febreze good morning good morning anno and peace to be present today yeah its always a pleasure to have you during a webinar as for those i think everybody quite knows you from previous webinars but maybe a little introduction from your site before we start yes so um im part of the vc yeah lets say i think im working at fec for more than 12 years now im pre-sales manager for the fcc group and im really pleased today to be part of this webinar what i will do today is present a demo of the signature process within fec and i know you will more be presenting um all the powerpoint parts and the definition of what are signatures etc so yeah it will be a tough moment yeah nice great so lets get started um we always start with some little theory to say so um so where we know about universe sign the electronic signature in fsc crm why you need for sign well we have a tight colla