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hi there my name is Roger from a company called open voice Im just going to take you through the unify cp200 handsets and basic features making calls transferring calls putting calls on hold and call path okay if we start with a basic call so we lift the handset and we make an internal call then we go weve made a call to the first party we can take the call and were speaking away if we now want to put the call on hold we can press the pause key so if we press the pause the call is now on hold we can now take the call back off hold by pressing the pause be pause key again okay if we want to transfer the call to a third party we can press the pause key that part is now on hold we can Dow to 1/2 which is the third party we can speak to that person they say yes Im happy to take the call now we put the call down and it now is transfer the call straight through ok so a basic call transfer this time if you do it and and see the third party doesnt want to take the call so if we tell the
