COVID forever altered how companies see their internal protocols and procedures. It affected companies of all sizes and sectors, posing new difficulties for staying connected. The pandemic showed that all companies should integrate digital instruments into everyday routines. They became vital for far more than hybrid working models.
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In this video, Daniel, one of SWAT's co-founders, provides tips and recommendations on how to enhance Spot as a trusted tool for employees. The goal is to create a culture where employees feel comfortable raising concerns to prevent systemic issues. To ensure employees utilize Spot effectively, they need to be informed about it and understand its functionality. It is important to promote Spot through various channels for easy access. As misconduct reporting is not a daily activity, communication about Spot should be strategic. The key tip is to provide multiple points of entry to Spot for easy accessibility.