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field technicians act as the face of your company while still deploying and troubleshooting complex technology typical interactions in the field can now include adding or updating customer payment methods processing payments for various services and fees and having customers sign agreements although you may be able to have your field technicians call in and communicate with a customer service representative for these tasks this then eats up the time for both your employees and in some cases time-sensitive communications like this between departments is not always possible at sonar weve created a mobile application that aims to streamline processes and overcome obstacles found in fieldwork from within our sonar fieldtech app field technicians have fingertip access to all the customer information they might need and the ability to perform a wide variety of actions lets dive into some features the sonar field tech app has to offer technicians can see a live view of all jobs assigned to