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hey fox this is alex from lobby office suite and today im going to shed some light on free help desk software other really any good free help desk software solutions lets jump right into it if you already watched our previous video on free live chat software you know that there are two types of free software free but limited and free unlimited but in the case of help desk software it is also self-hosted freebot limited is the type of help desk software where you can sign up for a free trial or free type of account with limited functionality for example you will be able to receive and reply to only 10 tickets per month youre going to be able to have only one seat per account and youre going to have only one mailbox these limits derive from vendor to vendor but youve got the general idea in the free unlimited help desk software space you are going to stumble upon downloadable and free open source options what it means is that unlike cloud help desk solutions these options are not p