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one option you can try is to click on the paint can, go to "Shading," and select "No Color" to remove the gray shading. If that doesn't work, the third option is to go to your browser settings and disable the "Smart Copy/Paste" feature, as it may be causing the gray shading. Additionally, the issue may vary depending on your browser, Word version, and operating system. Overall, these three tricks can help resolve the annoying gray shading issue that occurs when copying and pasting from websites, particularly citation websites.