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[Music] welcome and thanks for joining me to learn how to submit post pay documentation in our portal my name is tom ryan with wps government health administrators provider outdocHub and education the portal is the secure section of our website our medical review staff conducts post payment reviews after a claim is fully adjudicated or processed this video provides the step-by-step instructions for uploading the documentation after receiving this type of request this is different than filing an appeal or submitting documentation while a claim is still processing be sure the letter you received indicates post pay review or these steps do not apply to your request lets go go to our website again thats if you havent visited our website lately you may receive a pop-up to select your jurisdiction select the correct one for you or just pick one the information in the portal is not specific to this selection instead its by the providers national provider iden