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Krystal Hu: Great. Lets do it. Yeah, great. Thank you so much for everyone taking the time to join. I am Krystal Hu, I cover venture and the startups for Reuters. And as many of you guys know AI and the wave of ChatGPT has burst into the scene for a lot of people in the past few months, and the one big part of my job is to figure out the technology and how its changing different aspects of life. So todays topic, well be focusing on how ChatGPT will shape the future of customer service. Well discuss topics like what exactly is ChatGPT and large language models, and how this technology will be used, the impact it will have on existing and the future technologies, and also how startups are incorporating this technology, and how new companies are being built. So we have a great panel today, two amazing investors from Bessemer, Talia Goldberg and Ethan Kurzweil. Talia is based in San Francisco and she invests across consumer internet and software businesses.
