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hi David Hunter here with OA systems today Im going to go through how to set up an email notification when an action is triggered within Dynamics 365. so for this example were going to set up a email notification when a new case has been created so for this were going to go into the customer service hub and then were going to go over to cases to get started so were all prepared and then were going to head over to make Dot powerapps dot com obviously log in and then select the correct environment you want to work in from there were going to head over to flows on the left hand side and then come up to the drop down and were going to go to automated cloudflow very good and then we can get started so flow name so this can be whatever you would prefer you can be quite direct so you know exactly what it is send an email when uh new case is created and then from here were going to if you just type in data thatll bring it up the Microsoft database when a row is added modified or del