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lets watch a video on how to map shared mailbox in your outlook click on the file menu and go to account settings youd see your name in here double click on that and click on more settings which is towards the bottom right-hand corner on the next window hit on advanced tab and here youll have to add the name of your mailbox so click on ADD and the name of my mailbox to see your password back up so Im just going to type see your password and say ok it will search and add the mailbox name hit apply and say ok and say next and finish close all the windows that you have open and your shared mailbox should be right here thank you for watching