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hello ladies and gentlemen welcome back to servicenow 911 in todays video we are discussing about service no email notifications Watermark so let me show you first of all what is a watermark in email notification lets go to the email log as this is demo I cannot show you the real email notification but I can show you how it looks like right so let me open this one this is a log of an email and we can preview it from here click on preview email you see here this is the complete notification and here so this is the watermark it is started with ref 10 colon then MSG some wordings and underscore then uh again a text so it may not have much more significance for you being a user but but the system use it to the fullest basically this Watermark is telling the system that first of all this is a unique email and from where it connects so while sending the notification and receiving the emails from other sources that is inbound email actions this particular Watermark plays an important role
