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hyphen solution empowers your new home owners with the ability to open track and actively participate in their warranty process no longer a passive participant the homeowner can now actively sign in from a pc tablet or smartphone and become actively involved with a fix action process once signed into the homeowner portal the homeowner can quickly and easily view their total number of open tickets view and track each ticket individually view notes and individual work orders with details such as the order action status the trades assigned to the individual tasks and even scheduled appointment times as well as having the ability to update their home owner contact information in addition to merely tracking existing warranty issues homeowners can go online to create and submit new warranty requests in addition to just inputting text they can also upload pictures taken from their smartphones and archive a completed warranty tickets is also provided for your homeowners complete with details