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okay this is interactive text message its a app that basically allows you to reply to your customers with a list of common options that they can pick from to find out more information about your business as a good example if youve ever called some major businesses and they say you know you get a recorded message that says please press one for our operation hours of operation please press two for our location and so on this basically does the exact same thing it just does it with text messages okay so well click next to get started on the installation so here is the infraction message so when a customer first contacts you you can say something well just cut and paste this part here just to make it go a little quicker right so thank you for contacting us please text back just the number from one of the following options right and so youll see in a minute how thatll work click on next the default message is basically what happens when somebody text you zero you know which normally