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hello guys welcome back to servicenow 911. in todays video i will tell you how to add image in your email you have seen emails where you see some kind of logo some kind of images right so today we will see a sample of that so lets begin so first of all this is my basic notification you know what is notification everything right so this is on incident okay i want to send it when that record is updated that is incident record and we will receive it i have added my name some users and then what it will contain it will contain this this is the subject and some basic information and then the mail script so for that you have to write a mail script okay so how to call a mail script dollar curly braces mail script colon then the name of the mail script as simple as that so hello caller of incident that is the name of the caller this is how you represent the field now lets go to the mail script that is test adding image this is the mail script test adding image a simple print here template