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in this video i will be walking you through the steps of how to troubleshoot your fax machine if it cannot send or receive faxes the first thing you want to do is check for a dial tone in your fax to check the dial tone on 7 machines click on fax then click on hook you should be able to hear your dial tone but if not try turning the volume up to check the dial tone on canon machines click on fax then click on hook you should be able to hear your dial tone but if not try turning the volume up if you cannot send or receive faxes you usually will not hear a dial tone however if you do hear a dial tone try calling your fax number from your cell phone your phone number should come up on the copier screen and you will hear the copiers modem sounds if this does not work try calling your cell phone from your copier you can do this by going to fax on the copier then press on hook and enter your phone number you should hear your cell phone ring and confirm the caller id is your fax number if n
