How do I replace my Fitbit with a new one?
If you have an existing Fitbit device, log into Fitbit and remove the old device. Next, you will add your NEW Fitbit activity tracker to the Fitbit App. Note: If you are adding a new device to your Fitbit account, you must first remove your existing device, then add the new device.
Will Fitbit replace a replacement?
If your device is found to be defective within the warranty period, it may be eligible for replacement. For our full warranty terms and conditions, see our Return Policy and Warranty.
How do I replace a broken Fitbit?
Secondly, Fitbit does not issue any device exchanges. Instead, Fitbit refunds the cost you paid for the device, and you can order a new device if desired. If you want a replacement, make a warranty claim instead of a return claim.
What are 3 types of warranty?
Types of Warranties Express Written Warranty. If a new or used consumer product comes with an express written warranty, you have the right to rely on what it says. Express Oral Warranty. Implied Warranty.
Will Fitbit replace a broken Fitbit?
If such a defect arises and a return authorisation request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Fitbit Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a New
What is covered under Fitbit warranty?
Fitbit offers a limited product warranty. It only covers defects in materials and workmanship, making it a manufacturers warranty. The warranty includes the device and wristband.
How do I replace my Fitbit under warranty?
You must contact Fitbit support via Twitter, email, phone call, or live chat to make any warranty claim. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any required return authorizations.
How do I get a replacement Fitbit?
At this time, we dont offer exchanges. If you purchased your Fitbit device or accessory elsewhere, contact the retailer to find out the return policy. Customers in the United States can initiate a return with our return tool. Customers in other countries should contact Customer Support for help.
What is a type of implied warranty?
The two key types of implied warranties are merchantability and fitness. Merchantability says that a product will meet reasonable expectations of the buyer, while fitness means the product meets the buyers intended use.
How do I claim my Fitbit warranty?
How to submit a warranty claim with Fitbit. You must contact Fitbit support via Twitter, email, phone call, or live chat to make any warranty claim. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any required return authorizations.
