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This video tutorial explains how to open a protected PDF file. To do this, you will receive an email from the publisher with details on downloading the required software and license. Open your email client to find the email with instructions to install the Lock Lizard Viewer for viewing protected documents. Follow the provided link to the Lock Lizard site where you can download the software for Windows. Download the executable file, then run it as administrator to install the Safeguard Viewer software.