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when entering a standard claim on service batch click the entitlement tab on the Quick Links section of the home page select the United Technologies Corporation service administrator this will bring you to the entitlement screen enter the serial number of the carrier unit in the space provided once your serial number has been verified by clicking search the product warranty entitlement detail will be displayed to continue on to warranty claim screen select new claim this will bring you to the service provider menu where you will input your nine-digit service bench service provider number used for your login once entered click select service provider which will bring you to the warranty claim screen the first box to be filled in is the reference number field this can be a Pio number or a job name something that is unique and will not be used twice the next two boxes are warranty type and unit install date once complete move on to complete the customer information along with application
