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Smart QMS is designed to comply with ISO standards and has 12 modules, with a focus on the document management system. Users in the organization face difficulties with document management, leading to customer dissatisfaction, excessive paperwork, low productivity, and high operational costs. There is a need for an innovative solution to address issues such as document retrieval, version control, approval cycle times, and intellectual property protection. A change in the current practices is necessary to improve productivity and avoid potential disasters.
