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your company produces a huge volume of documents every day the information they contain is the cornerstone of your success each document is tied to different processes documents are created forwarded checked stored and above all look for time and again this takes a lot of your time and resources which is why it is worth taking the time to look at these processes in more detail and optimize them and this is where the document management system DMS comes into play with a DMS you will improve your customer and partner service and save a lot of time and money lets look at a business process in more detail for example selling a product from the product request and potential queries through to placing the order and creating the invoice this process involves a range of documents in both paper and electronic format the current offer can be stored as an Excel or Word file on the local computer or on a server email correspondence with your customer is stored on the exchange or notes server the