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In this video, we will learn how to delete a user from your contacts list and download chat history. It is important to do this before deleting a resident, as the chat history will be lost. Make sure to download and keep the chat history for record-keeping. Once a user is deleted, the chat history cannot be retrieved. It is the user's responsibility to keep a backup of the chat history when a resident moves out. starting with accessing the history and downloading the chat history.
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