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[Music] hello derek hello agata last week we talked about customer complaints today similarly to this i would like to talk about warranty management and can you tell us if here stellantis fca has some additional requirements than in etf of course uh thank you for this question so here um this is a very crucial point also from the warranty perspective because right now a lot of oems is not focusing only on the z2 kilometers but also on the warranty performance because they are related to the cost to the reputation from the field and from the market so its good to know how to manage those activities so stalantes fca both in europe and north america and south america is referring to the cqi14 automotive warranty management which has to be implemented into the three stages so in the stage number one and the organization has to verify the gaps which are present in the checklist which which is referring to the cqi14 and those gaps has to be fixed in the step number two the organization sho